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You have just received your Daphbio order, but the carrier has been delayed by a few days, or the package has been through a period of extreme heat. Since these are 100% biological and live products (microfauna, zooplankton, phytoplankton, bacteria), it is completely natural to worry about their survival when opening the box.
Rest assured immediately: your products are not in danger. We have recently brought a major optimization to the preservation of our entire range to completely secure your shipments.
An optimization of all our live products
Over the last few months, our biologists have worked on each product, one by one, to perfect our culture media and our conditioning protocols. This is not just a simple new feature, but a global and meticulous optimization of our entire production chain.
The goal? To make all our live strains much more resilient to shipping conditions. Thanks to this continuous improvement work, a transit time of 4 to 5 days is no longer a problem for the viability of our products today, even if the package has been exposed to summer temperatures.
The secret of this resilience: enriched and protective culture media
How can all our organisms survive several days in a sealed package subject to climatic hazards? The answer lies in the exceptional quality of the conditioning developed by our laboratory:
- More robust strains: Our selection and culture work now allows us to offer you microorganisms that are naturally much more resistant to thermal variations.
- An ultra-nutritious liquid medium: Our conditioning liquids have been reformulated and enriched. They act as a real survival reserve, providing all the nutrients and oxygen necessary to last several days in a closed circuit.
- A controlled biological balance: The ecosystem inside each bottle is designed to act as a protective "buffer". Even if the bottle has heated up during transport, its internal biology remains perfectly stable and viable.
A single instruction upon receipt: the refrigerator
Whether there has been a shipping delay, a heatwave, or your package arrived in exactly 24 hours, the rule at your home remains exactly the same:
- Systematically place all your bottles in the refrigerator upon receipt.
- Exception: only the Bactoreef product is stored at room temperature.
With this rigorous optimization of our processes, the Daphbio® laboratory continues to improve so that you can order your live biology with complete peace of mind, 365 days a year!
